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Archive for June 9th, 2009

Yahoo for the Epic Customer Service Fail!

Tuesday, June 9th, 2009

I get an email from Yahoo stating that the domain registration fee for the one domain I have with them has jumped to an absurd $34.95 and that my domain will automatically renewed at that customer gouging price automatically in three days.

So I immediately start the process to transfer the domain. During that process, the Yahoo site describing it says that Yahoo may take up to nine days to acknowledge a domain transfer request.

The crystal clear conclusion here is that Yahoo hates its customers, which has been pretty clear since their other epic failure their takeover and mutilation of They screwed that pooch so hard they ended up selling it at a big loss.

Update: I’m not the only one noticing Yahoo’s “Bait and Switch” tactics on domain registration, Elliot C. Back is justifiably pissed off too, as is YahooBullshit. CNet covers this rip off by Yahoo as well.